At Skill Express, we're committed to innovation-driven data collection and research excellence. All our fieldwork is conducted using tablet PCs and Android devices through Computer-Assisted Personal Interviewing (CAPI), ensuring efficient and accurate data capture.
We maintain a specialized Quality Control Cell that monitors real-time geo-tagging, interview durations, and data accuracy. Even in remote regions, our technology allows offline data collection, empowering our field teams to work seamlessly in any environment.
Our ICT infrastructure guarantees the security, confidentiality, and integrity of all survey data. As a full-service research organization, we go beyond conventional methods—delivering insights through both quantitative and qualitative research, while continuously investing in advanced technology to enhance data quality and analysis.
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Department: Field Operations / Quality Implementation
Location: Pan-India (Travel-based field role)
Reporting To: State Coordinator / ZED Program Manager
The ZED Facilitator is responsible for assisting Micro, Small & Medium Enterprises (MSMEs) in registering for the ZED Certification scheme and supporting them throughout the certification process. The role includes field visits, data collection, documentation support, and ensuring successful completion of ZED Bronze assessments in compliance with the Ministry of MSME’s guidelines.
Visit MSME units for awareness generation and onboarding them under the ZED scheme.
Guide MSMEs in UDYAM and ZED portal registration.
Collect relevant data, photographs, and documents required for ZED Certification.
Assist units in fulfilling ZED Bronze-level criteria including health, safety, environment, and quality aspects.
Upload inspection findings, photos, and reports on the ZED portal.
Coordinate with the backend team and State Coordinator for clarification and issue resolution.
Ensure NCs (Non-Conformities) are addressed and closed in a timely manner.
Maintain proper records of units visited, certified, and pending.
Act as the primary point of contact between the MSME and the Organising Partner.
Education: Graduate in any discipline (Science/Engineering/Commerce preferred)
Experience: 1–3 years in field surveys, audits, MSME engagement, or government schemes
Technical Skills:
Basic understanding of MSME operations and quality parameters
Familiarity with ZED Certification and sustainability principles
Proficiency in smartphone-based data entry, photo/video documentation
Strong interpersonal and communication skills
Ability to work independently and manage field responsibilities
Attention to detail in documentation and reporting
Willingness to travel extensively within the allocated district/region
Performance-based compensation model (e.g., fixed amount per successful certification, typically INR 1000–1500 per unit certified)
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